TENPO Shipping & Delivery

Last updated: October 2025

Hong Kong

• All local orders are shipped via SF Express or Hong Kong Post.
• Orders are dispatched within 1–3 business days of confirmation. Delivery takes a further 2–3 business days.

Asia, USA, Switzerland, Australia & More

• International orders are shipped via HK Post e-Express+.
• Orders are dispatched within 1–3 business days of confirmation. Delivery takes 7–12 business days after dispatch.

Shipping Rates

Hong Kong: Weight-based. See rates at HK Post EC-Get

International: Weight-based. Check rates at HK Post EC-Ship or add items to your cart to see the calculated rate.

Note for international customers: HK Post e-Express+ has a maximum weight of 2 kg. Rates increase significantly above 2 kg. If your order exceeds 2 kg, we recommend splitting into multiple orders or contacting us to arrange alternative shipping.

Important Notes

• All orders are processed on business days (Monday–Friday, excluding public holidays).
• For special delivery arrangements, please contact us before placing your order.